THINKLE USER CODE OF CONDUCT

Last updated: [15th January 2024]

Welcome to Thinkle, an AI-powered career discovery and coaching platform designed to help individuals explore career paths, professional opportunities, develop skills, and connect with qualified career coaches. We strive to foster a respectful, positive, and secure environment. This User Code of Conduct (the “Code”) outlines the standards and behaviors we expect from all users of our Services, including clients, coaches, and organizational partners (e.g., universities, colleges and corporates).

By accessing or using Thinkle, you agree to comply with this Code. If you violate any part of this Code, we may take appropriate actions, including suspension or termination of your Thinkle account, at our sole discretion.

1. Legal & Ethical Compliance

1.1 Follow All Applicable Laws: You must comply with all applicable local, state, national, and international laws and regulations while using Thinkle. This includes, but is not limited to, laws concerning data privacy, intellectual property, anti-spam, and taxation.

1.2 Respect Academic Honesty: If you are a student or affiliated with an educational institution, you may not use Thinkle to violate academic integrity policies. This includes requesting or providing direct assistance with exams, quizzes, take-home assignments, or other work meant to be completed independently.

1.3 Accurate Information: Provide truthful and up-to-date information about yourself, including your identity, career background, or institutional affiliation. If your personal or payment information changes, update it promptly.

2. Coaching Relationships & Interactions

2.1 No Off-Platform Transactions: You may not solicit or accept payments for coaching services outside of Thinkle’s official payment channels. This includes bypassing Thinkle’s platform fees or instructing others to pay you directly. Such actions undermine our platform’s integrity.

2.2 Appropriate Engagement:

  • Clients: Use Thinkle to receive legitimate career guidance, skill-building, or professional advice. Refrain from pressuring coaches to perform tasks on your behalf (e.g., writing reports, completing applications) in a manner that violates academic or workplace policies.
  • Coaches: Provide guidance, mentorship, or instruction within the scope of your expertise and qualifications. Do not complete any user’s tests, assignments, or professional tasks meant to be done by the client themselves.

2.3 Institutional Usage: If a university, college, or corporate entity adopts Thinkle for their students or employees, users associated with that institution must adhere to both this Code and relevant institutional policies. Coaches and administrators shall follow all local regulations and the rules set by the institution.

3. Content & Communication

3.1 Prohibited Content: You agree not to upload, transmit, or share content (including messages, posts, or uploaded files) that:

  • Is unlawful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable.
  • Infringes upon any intellectual property rights, including copyrights or trademarks, without proper authorization.
  • Contains sensitive personal data or private information about another person without their explicit consent.
  • Is hateful, discriminatory, or harmful to any individual or group based on race, ethnicity, religion, gender, sexual orientation, disability, or other characteristics.

3.2 Respect Others’ Privacy:

  • Do not disclose confidential or personal information obtained about another user, coach, or institution.
  • Do not share personal data (email addresses, phone numbers, or any identifying information) publicly without explicit permission.

3.3 No Malicious Activity:

  • Do not upload or distribute malware, viruses, spyware, or other code designed to disrupt or compromise the Services.
  • Avoid interfering with or damaging the normal operation of Thinkle (e.g., spamming, hacking, or using bots).

3.4 No Impersonation or Misrepresentation:

  • Refrain from impersonating another person or entity, including another user or official from Thinkle or any partner institution.
  • Do not falsely state or misrepresent your qualifications, affiliations, or credentials.

4. Payment & Financial Matters

4.1 Platform Payments Only: All payments for coaching or associated services must be made through Thinkle’s official payment processing channels. Attempting to circumvent the platform’s fee structure or soliciting direct payments from clients is strictly prohibited.

4.2 Refund & Cancellation Policies: Respect any subscription or session cancellation, refund, and rescheduling policies as displayed in our Terms & Conditions or in the relevant service pages. If you have questions or disputes, please contact support@thinkle.xyz.

5. Security & System Integrity

5.1 Account Security:

  • Maintain the confidentiality of your Thinkle login credentials.
  • Notify us immediately if you suspect any unauthorized access to your account.

5.2 Prohibited Actions: You may not:

  • Gain or attempt to gain unauthorized access to any system or networks related to Thinkle.
  • Modify, adapt, or create derivative works based on any part of Thinkle’s software without explicit authorization.
  • Reverse engineer, decompile, or disassemble any portion of Thinkle’s Services.

6. Additional Prohibited Activities

Beyond the items above, you shall not:

  • Harass, threaten, or harm any person or entity, including other Thinkle users, coaches, staff, or institutional partners.
  • Collect or harvest personal data about other Thinkle users without their consent.
  • Encourage or engage in any activities that violate local, state, national, or international laws.
  • Promote or facilitate the illegal trafficking of persons or any arrangement involving forced labor or commercial sexual acts.
  • Misuse AI features to cheat or produce fraudulent work (e.g., forging resumes, academic tasks, or official documents).
  • Spread Misinformation that is likely to cause harm, damage reputations, or disrupt legitimate services or institutions.
  • Share NSFW Content such as explicit nudity or pornography, or unwarranted suggestive media.
  • Reveal Non-Public Company Secrets or proprietary/confidential data from employers if you are bound by NDAs or policies.
  • Impersonate Others to mislead the community regarding your identity or affiliation.
  • Post Non-Consensual Content including photos, videos, or recordings of others without their explicit permission.

7. Enforcement & Consequences

7.1 Investigation & Remedial Actions: Thinkle may monitor user activity to ensure compliance with this Code. If we determine that a user has breached this Code, we reserve the right to take action, including but not limited to:

  • Warning or cautioning the user.
  • Removing or editing offending content.
  • Suspending or terminating the user’s account temporarily or permanently without notice.
  • Escalate to law enforcement or pursue legal remedies if necessary.

7.2 Institutional Involvement: If a user is affiliated with a school, college, university, or corporate partner that uses Thinkle, we may notify the institution’s administrator(s) about the user’s misconduct, as appropriate and permissible by law.

8. Reporting Violations

If you witness or experience any behavior or content that violates this Code, please report it to us immediately at support@thinkle.xyz.

We take all reports seriously and will investigate promptly to maintain a safe and productive environment.

9. Intellectual Property Rights

All content submitted by users on the Thinkle platform, including but not limited to comments, suggestions, and other user-generated material, becomes the property of Thinkle upon submission. Users grant Thinkle a non-exclusive, worldwide, royalty-free, perpetual license to use, modify, reproduce, and distribute such content solely for the purpose of improving services and enhancing user experience.

10. Revisions to This Code

We may update or revise this User Code of Conduct from time to time. Changes will typically take effect upon posting, and your continued use of Thinkle indicates your acceptance of any revised terms.

11. Questions & Contact

If you have questions or concerns about this Code, or if you need more details on any specific points, please reach out to us at support@thinkle.xyz.

We appreciate your cooperation in helping us maintain a safe, respectful, and productive environment for everyone on Thinkle.

Thank you for being part of our community!